FAQ

Common Questions

How does Perfumed Jewelry work?
Place a scented Jewelstone inside your pendant or bracelet to enjoy fragrance throughout the day.

Can I use my own perfume?
Yes. Spray 5–10 times onto an Unscented Jewelstone, allow it to absorb, then place it inside your pendant.

Does perfume touch my skin?
No. The fragrance stays inside the Jewelstone, so you can enjoy your scent without spraying it directly onto your skin.

How long does the fragrance last?
Up to one month, depending on the fragrance and storage.

What’s included?
Each jewelry piece includes a three-month supply of Jewelstones and a Jewelstone storage jar.

What is it made from?
Our pieces are made from 925 sterling silver, with gold and rose gold plated options. All pieces are nickel-free and brass-free.

How do I clean it?
Wipe gently with a soft, clean cloth. Avoid harsh chemicals.


Shipping & Returns

Do you ship worldwide?
Yes. We offer complimentary worldwide shipping with tracking.

How long will delivery take?
Please allow up to 1 week within Australia and up to 3 weeks internationally. Tracking is emailed once your order is dispatched.

Can I return my order?
For damaged or incorrect items, contact us within 30 days of delivery using the chat button on our website. Opened fragrance products and used Jewelstones cannot be returned for hygiene reasons.


Orders & Payments

Is it safe to shop with Perfumed Jewelry?
Yes. Our checkout is securely hosted by Shopify and encrypted to protect your payment information.

Which payment methods do you accept?
We accept major credit cards, PayPal, Apple Pay and Afterpay.

Why did the price change at checkout?
Orders are charged in Australian dollars. Any local currency shown is an estimate, and your bank may apply its own exchange rate.

Can I pay in instalments?
Afterpay is available for Australian customers.


Jewelry & Jewelstones

How long is the chain?
Our necklaces include a 76 cm / 30 inch chain.

What size are the pendants?
Most pendants are approximately 20 mm in diameter, with slight variations between designs.

How do I open my pendant?
Remove the chain from the bail, find the small side notch and gently pull it open. Place the Jewelstone inside, close the pendant, then return the chain to the bail.

Is the perfume genuine?
Yes. We use genuine fragrances sourced from reputable suppliers.

Can I buy refills?
Yes. Refill Jewelstones are available separately, including a storage jar and approximately six months of fragrance.

Can I order refills only?
Yes, refills can be ordered on their own.


Gifting & Care

Is it gift wrapped?
Yes. Every order arrives in our signature gift wrapping, ready to give.

Can I send it directly as a gift?
Yes. Add the recipient’s delivery details at checkout and include a gift note if you wish.

Is it suitable for children?
Perfumed Jewelry contains small parts and is not recommended for children under eight.

Where can I purchase Perfumed Jewelry?
Perfumed Jewelry is available exclusively through our official online store.